The Federal Government of Nigeria has given directives to all telecommunication companies across the country to barr the lines of over 70 million subcribers who are yet to link their SIMs with their National Identification Number(NIN).
However, several complaints have been laid down by subscribers whose lines were barred despite having linked their sim-card numbers with their NIN before the deadline given by the government.
According to some subcribers, they got no confirmation message confirming whether their linkage was successful or not after linking their SIMs with their NIN from their lines.
Other subcribers complained that their lines were barred despite having linked their SIMs with their NIN successfully.
Fortunately, a senior Telco official spoke with BBC News Pidgin, listed the reasons why some subcribers are facing these kind of issues:
- Incomplete registration
- Network problem
- Computer errors
- Linking NIN with to too many SIMs
- Poor backend integration from NIMC
According to the Telco official, subscribers facing such issues can go to officers of the telecommunication companies to lay down their complaints.
He disclosed that barring the lines of subscribers does not profit telecommunication companies rather it leads to a loss of revenue for them
The head of the National Identification Management Commission (NIMC) in Kano also confirmed what the Telco official said.
According to him, after laying down their complaints, all subcribers facing such issues will be given letters by the telecommunication companies to take to NIMC, thereafter, the commission data base team will take it up from there.
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